Castellanosherbs.com.cy offers 3 payment methods:
Castellanosherbs.com.cy does not save any of your Credit Card information in its system.
Thus, the transactions you make by Credit Card are perfectly safe and secured (https).
The credentials used for your identification are two: Username and Password, which offer you fully secured access to your personal information each time you use them to login. You are given the ability to change your password as often as you like. You are the only one that has access to your personal data using the above mentioned credentials and you are fully responsible for their secrecy. In case of loss or theft you should immediately inform Castellanosherbs.com.cy otherwise Castellanosherbs.com.cy is not responsible for the usage of your credentials by unauthorized parties.
Castellanosherbs.com.cy does not disclose or publish in any way your personal data and the information that you entrust it with.
All personal information that you type during your registration as a member, are exclusively used for the execution of your transactions.
All the information is encrypted and kept with absolute safety.
Bank deposit should be made within 2 days after order placement. After deposition, customers must contact the store via e-mail at castellanos.herbs@cytanet.com.cy.
After confirmation of the deposit from the store, the order will be prepared for shipment.
The client’s name and the order number should be included in the deposit details.
In the case where the customer selects “Cash on Delivery” as the payment method he will be charged with no additional fees.
The process includes cash payment by the customer upon receipt of the product.